Great Customer Experiences
Happen to Those Who Put People at The Center of Their Business
Happen to Those Who Put People at The Center of Their Business
Our customer experience consulting team will help your customer experience efforts with strategies based on real research and human behavior.
Extraordinary customer experiences start with understanding. Our customer experience consulting team sorts through the data to figure out what’s really going on with your customers. What they think, want, and do. We help you discover the real people behind the numbers and what really matters to your customers and employees.
A strategy isn’t useful if it gets tucked away in a file cabinet. RedSquared Consulting knows how to drive change and get results quickly. We’ve worked with businesses, government entities, and non-profits of all types. Strategy and research should drive tactics, not the other way around. We start with uncovering the customer insights and then putting them into actionable strategies and project roadmaps.
We know that your organization is constantly trying to innovate and change. The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from applying a structured approach and tested methodologies. By working with us, you will use your creative and innovative mind to develop customer experiences.
We create customized workshops & training to solve specific business and organizational problems.
RedSquared Consulting is a team of accomplished and engaging speakers who have presented to a variety of audiences. We are available for keynotes, conference presentations, Board updates, and educational workshops. We can customize topics upon request.
We are experts in customer experience consulting and know-how to put theory into practice. With a focus on results, we have a successful track record. This is what makes us stand out:
Expertise: We have specialized expertise in anthropology, design, strategy, project management, and executive coaching–all with proven results across industries.
Results: We are not just consultants; we are successful practitioners who know how to move the dial and drive change. We have helped many companies make the transition to customer-centricity, and we can do the same for you. We won’t leave you hanging with a strategy that can’t be executed.
Method: Our method bring together the best of all worlds: the rigor of the social sciences, the sensibility of the business world, and the creativity of art and design.
Customized Approach: You will get customized deliverables, not cookie-cutter frameworks.
Every project is unique and requires a fresh perspective. We don’t recycle frameworks from previous clients. You can count on custom deliverables and undivided attention. When you hire us, we will develop a plan based on your needs, and we are willing and able to adapt as we move through the process.